In college I shipped my relatively new Xbox 360, a half dozen or so games, and 2 controllers across the 98 Years Of Carl Reiner 1922 2020 Thank You For The Memories shirt. Oddly enough, just like OP it was OH to CA with UPS. I insured it for the total value which I estimated at $800.00. When I got my Xbox delivered in CA, it didn’t work. I popped the hard drive into my buddy’s 360 and it was fine.
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I determined it was the 98 Years Of Carl Reiner 1922 2020 Thank You For The Memories shirt. Anyways, I asked UPS if I needed to send everything or just what was broken? They said only what was broken, so I sent them the console without hard drive, cables, or anything.They sent me a check for $800.00 a few weeks later. I went and bought a new Xbox 360, and now had a brand new console with new controller, my old hard drive, extra cables, my old controllers and games. Plus like $400.00, left over. It was awesome, but surprising to be sure.